Return requests are accepted within 14 days upon receipt for any reason, please email us at customerservice@cooknstyle.com whenever you have a return request and we will reply with return authorization and instruction.

Exchange Policy:

If you find another item that you prefer over the one you have purchased, call customer service at +19142937660 or email your request to customerservice@cooknstyle.com.

Incomplete/Defective Order Policy:

All claims must be made within 7 days upon receipt with no exception. If you receive an item that is incomplete or damaged or not the item you have ordered, please call +19142937660 or send us an email at customerservice@cooknstyle.com.